7ebet's Privacy Policy

7ebet ("we", "us", "platform") operates a trusted online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

By using the 7ebet website or services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please stop using our services.

This Policy complements our Terms & Conditions and both documents should be read together. Whenever we make significant changes to this Policy, we will notify you via a notice on the site.

This Policy applies only to individuals aged 21 or older. Minors are not permitted to use the 7ebet platform.

7ebet collects various types of information in order to provide an effective and secure service. Details of that information are set out below:

2.1 Information You Provide Directly

When you open an account or use our services on 7ebet, the information you voluntarily provide includes:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• National ID or passport details (for identity verification)
• Payment information — bKash, Nagad, or Rocket account numbers
• Account password (stored in encrypted form)

2.2 Automatically Collected Information

When you use the 7ebet platform, certain information is collected automatically:

• IP address and device identification details
• Browser type, operating system, and device model
• Login and logout times, pages visited, and click activity
• Gaming session history and betting activity logs
• Transaction records — time, amount, and method of deposits and withdrawals
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may collect information from external sources, such as data received from identity verification services or fraud prevention systems. This type of information is used to ensure the security of your account.

7ebet uses your personal information for the following legitimate purposes:

3.1 Service Delivery & Account Management

• Creating, verifying, and maintaining your account
• Processing deposit and withdrawal transactions
• Providing bonuses, cashback, and VIP benefits
• Operating gaming services and betting activities

3.2 Security & Compliance

• Preventing unauthorized access to accounts and fraud
• Age verification — ensuring access only for individuals aged 21 or older
• Managing anti-money laundering (AML) and know your customer (KYC) processes
• Maintaining the security and integrity of the platform

3.3 Customer Support & Communication

• Communicating with you via live chat or email
• Resolving technical issues and providing assistance
• Sending important account updates and service notifications

3.4 Service Improvement

• Analyzing user experience to improve the platform
• Testing new games and services
• Generating statistics and reports (in non-personalized form)

7ebet takes industry-standard technical and organizational measures to keep your personal information secure. The key elements of our security framework are described below:

You also have a responsibility for the security of your account. Never share your password with anyone else. If you notice any suspicious activity, contact the 7ebet support team immediately.

7ebet uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help the site remember its functionality and your preferences.

5.1 Essential Cookies

These cookies are essential for the basic functionality of our platform. Without them, maintaining login sessions, processing payments, and security verification would not be possible.

5.2 Functional Cookies

These cookies remember your language preference, gaming settings, and platform personalization, so you do not have to reconfigure your settings every time you visit the site.

5.3 Analytics Cookies

We analyze how users use the site in order to improve our services. This information is collected and processed in anonymous form. You can disable these cookies by changing your browser settings.

5.4 Cookie Management

You can delete existing cookies or block new ones at any time by going to your browser settings. Please note, however, that blocking essential cookies may prevent some important features of 7ebet from working properly.

7ebet does not sell your personal information to third parties. However, limited information may be shared in certain circumstances:

6.1 Service Providers

We work with trusted third-party service providers such as payment processors (bKash, Nagad, Rocket), identity verification agencies, and technology infrastructure providers. These organizations receive only the minimum information necessary to provide specific services on our behalf, and they comply with our privacy standards.

6.2 Legal Obligations

We may be legally required to provide necessary information in response to lawful requests from law enforcement agencies or regulatory authorities. In such cases we will disclose only the information that is legally required.

6.3 Fraud & Security

Necessary information may be shared with organizations involved in fraud prevention, anti-money laundering measures, and responsible gaming programs.

6.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances we will notify you in advance.

7ebet retains your personal information only for as long as is necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a specified period for legal obligations and dispute resolution.
• Transaction records: Financial transaction information is retained for an extended period in accordance with AML regulations.
• Marketing data: Your information will no longer be used for marketing communications after you withdraw your consent.

Once the specified retention period has expired, we securely delete or anonymize your information.

If you have an account with 7ebet, you have the following rights regarding control of your personal information:

To exercise any of the above rights, contact our support team. We will respond to your request within a reasonable time.

7ebet strictly provides services only to individuals aged 21 or older. We do not knowingly collect personal information from minors.

An age verification process is implemented at the time of account registration. If we learn that a minor has created an account on our platform, we will close that account immediately and delete the information collected.

If you believe that a minor is using the 7ebet platform, please contact us.

7ebet may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:

• Displaying a clear notice on the website
• Sending a notification to your registered email address
• Updating the date of the change at the top of the page

Continuing to use 7ebet after the changes are made will be considered as your agreement to the terms of the updated Policy. We recommend that you visit this page regularly to stay informed about the current Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the 7ebet support team:

For more information, please also read our Terms & Conditions and Responsible Gaming pages.